Support

Help & Contact · Apps by Dastan Sulaimankulov

Thanks for using one of our apps. The answers below cover the most common questions across all of our apps. For anything else, just email us — we read every message.

Subscriptions and free trials

Some of our apps offer optional subscriptions to unlock the full set of features. Subscription length, price, and what is included will be shown clearly on the subscription screen inside the App. If a free trial is available, it will be indicated before you confirm any purchase. You can keep using the free version of an App without ever subscribing.

Restoring a purchase

If you already subscribed and don’t see your unlocked content (for example, on a new device or after reinstalling), open the subscription screen inside the App and tap Restore. It will re-link your purchase to your Apple Account.

Managing or canceling a subscription

All subscriptions are processed by Apple and can be managed in your Apple Account settings on iPhone: Settings → your name at the top → Subscriptions → select the app. From there you can change plan, cancel, or review billing history at any time. Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period.

Refunds

Apple handles all refund requests for App Store purchases. You can request a refund at reportaproblem.apple.com.

Notifications not arriving

If one of our apps uses notifications and you stopped receiving them, check Settings → Notifications → the App on your iPhone and make sure notifications are allowed. Toggling them off and back on usually fixes it. Focus Modes (Do Not Disturb, Sleep, etc.) can also silence notifications.

Bug reports and feature requests

Found a bug or have an idea for how to make one of our apps better? We appreciate every report. Please email us with the name of the App, your device model, and the iOS version — it helps us reproduce and fix the issue faster.

Privacy

See our Privacy Policy for details on how our apps handle data. In short: no accounts, no analytics, no ads, and content you save stays on your device.

Contact

For anything not covered above, email us at dastansulaimankulov98@gmail.com. We typically reply within a couple of days.